This Privacy Policy explains how PlyERP collects, uses, stores, protects, and shares information when you use the website, software, mobile application, demo forms, contact forms, reports, and related services.
1. INFORMATION WE COLLECT
We may collect:
- Name
- Mobile number
- Email address
- City and business location
- Shop or firm name
- Business type
- Billing method
- Account and login information
- Product, stock, quotation, purchase, supplier, and customer information
- Measurements, calculation inputs, and report data
- Messages and support communications
- Device, browser, IP address, pages visited, and usage information
- Cookie and analytics information
2. HOW WE USE INFORMATION
We may use information to:
- Provide and operate PlyERP
- Create and manage accounts
- Process demo requests and support requests
- Contact Users about products, plans, payments, renewals, and updates
- Generate reports, quotations, invoices, and business outputs
- Improve features, performance, and security
- Prevent fraud, misuse, and unauthorised access
- Process payments through authorised service providers
- Meet legal, regulatory, and contractual obligations
3. COMMUNICATION CONSENT
By submitting contact information, you agree that PlyERP may contact you through phone, WhatsApp, SMS, email, or other relevant channels for demo scheduling, support, service updates, product information, and promotional communication.
You may request that promotional communication be stopped by contacting PlyERP.
4. SHARING OF INFORMATION
PlyERP does not sell personal information.
Information may be shared with service providers that support:
- Hosting and cloud storage
- Payment processing
- Analytics
- Email, SMS, WhatsApp, and calling services
- Customer support
- Forms, databases, and security services
Information may also be disclosed when required by law, government authority, court order, legal process, business transfer, or with User consent.
5. DATA RETENTION
We retain information only as reasonably necessary for service delivery, support, business records, legal compliance, dispute resolution, security, and enforcement of agreements.
When information is no longer required, it may be deleted, anonymised, or securely retained where legally necessary.
6. DATA SECURITY
PlyERP uses reasonable technical, administrative, and organisational measures to protect information.
No online transmission or electronic storage method can guarantee absolute security.
7. USER RESPONSIBILITIES
Users must:
- Submit accurate and lawful information.
- Avoid entering unnecessary sensitive personal information.
- Protect account credentials.
- Confirm that they have permission to submit customer, supplier, employee, and business data.
- Notify PlyERP about suspected unauthorised access.
8. USER REQUESTS
Subject to applicable law, Users may request access, correction, deletion, or withdrawal of consent for promotional communication.
Requests may be sent to plyerp@gmail.com.
Certain information may be retained for legal compliance, security, accounting, dispute resolution, or legitimate business purposes.
9. COOKIES AND ANALYTICS
PlyERP may use cookies, analytics tools, pixels, and similar technologies to improve performance, remember preferences, understand usage, and measure communication effectiveness.
You may control cookies through your browser settings.
10. THIRD-PARTY LINKS AND SERVICES
PlyERP may link to third-party websites, payment pages, videos, or services.
PlyERP is not responsible for third-party content, security, privacy practices, or policies. Users should review the relevant third-party policies.
11. PAYMENTS AND DATA TRANSFERS
Payment information may be processed by third-party payment providers.
PlyERP does not intentionally store sensitive card information unless handled through an authorised and compliant system.
Information may be processed or stored in India or another location used by our service providers.
12. CHILDREN'S PRIVACY
PlyERP is intended for business users and is not directed toward children.
We do not knowingly collect personal information from children.
13. POLICY CHANGES
PlyERP may update this Privacy Policy from time to time. The revised version will be posted with a new update date.
14. CONTACT
Email: plyerp@gmail.com
Website: www.plyerp.com
Address: 322, Raghuveer Symphony Shopping, Althan, Surat, Gujarat 395017